It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Benefit options available through Magnit Global, depending on contract factors and upon meeting requirements.

About The Work

We are seeking a highly capable Executive Assistant to provide strategic and operational support to two Vice Presidents of Human Resources in the APAC region, based in India and Singapore.

This role requires exceptional judgment, proactive problem‑solving, and the ability to seamlessly manage complex calendars, cross‑border coordination, and sensitive HR‑related matters. The Executive Assistant will act as a trusted partner to HR leadership, enabling them to focus on organizational impact, talent strategy, and business priorities across APAC.

 

Key Responsibilities

Executive & Calendar Management

• Manage complex, high‑volume calendars across multiple time zones (India, Singapore, APAC, and global), proactively resolving conflicts and anticipating needs.
• Coordinate leadership meetings, HR forums, talent reviews, and regional touchpoints, ensuring agendas, materials, and logistics are prepared in advance.
• Serve as a prioritization partner, helping leaders focus time on the most critical people and business priorities.

Strategic & Administrative Support

• Draft and prepare professional correspondence, presentations, briefing materials, and reports on behalf of HR leaders.
• Review outgoing communication for accuracy, completeness, approvals, and adherence to executive and HR protocols.
• Support short‑term prioritization and day‑to‑day operational decision‑making for the leaders.

Travel, Expenses & Logistics

• Arrange domestic and international travel for APAC and global engagements in accordance with company policy, including visa and documentation coordination.
• Manage expense reporting and corporate credit card reconciliations accurately and on time.
• Support logistics for executive visits, leadership offsites, and key APAC HR events.

Cross‑Functional & HR Coordination

• Partner closely with HRBPs, Talent, People Operations, Finance, IT, and Workplace teams to ensure smooth execution of HR priorities.
• Assist with onboarding and setup activities for new HR leaders or team members, including systems, tools, and access.
• Handle sensitive and confidential HR information with the highest degree of discretion and professionalism.

Operational Excellence & Continuous Improvement

• Identify inefficiencies or recurring challenges and proactively recommend or implement solutions.
• Leverage digital tools and AI‑enabled solutions to streamline workflows, improve coordination, and enhance productivity.
• Continuously raise the bar on quality, responsiveness, and executive experience.

Required Qualifications

• Significant experience (typically 7+ years) supporting senior executives at Dir/VP or above, preferably in a regional or global role.
• Proven ability to manage complex, fast‑changing calendars and priorities across geographies and time zones.
• Exceptional organizational, communication, and stakeholder‑management skills.
• High degree of judgment, discretion, and comfort handling sensitive HR and people‑related matters.
• Demonstrated ability to work independently, anticipate needs, and take full ownership of responsibilities.
• Strong proficiency with productivity tools (Outlook, Teams, PowerPoint, document collaboration tools); comfort leveraging AI or automation to improve efficiency.

Equal Opportunity Employer

Magnit Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.