It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Benefit options available through Magnit Global, depending on contract factors and upon meeting requirements.

About the job

• Partner with UX Leads, Product Management, Engineering, and Strategy to define and deliver high-quality, end-to-end product experiences.
• Lead design for complex initiatives, driving concept development, design ideation, and execution.
• Produce deliverables such as user flows, wireframes, journey maps, prototypes, and annotated design specifications.
• Collaborate with designers, researchers, and cross-functional teams to ensure cohesive and scalable design solutions.
• Advocate for user-centered design through research, usability testing, and iterative improvements.
• Contribute to and evolve design systems, ensuring consistency and reusability across products.

• Strong visual and interaction design expertise with proven ability to create intuitive, elegant experiences.
• Proficiency in design tools (e.g., Figma, Sketch, Adobe Creative Suite) and prototyping tools.
• Deep understanding of UX principles, responsive design, and accessibility standards.
• Experience with design systems and component libraries.
• Ability to work effectively in Agile/Lean environments and collaborate across disciplines.
• Familiarity with HTML, CSS, and JavaScript for feasibility discussions (coding not required).
• Excellent communication and storytelling skills to influence stakeholders.

• Bachelor’s degree or higher in Design, Human-Computer Interaction, or related field (or equivalent practical experience).
• 7+ years of professional design experience, including enterprise-level product design.
• Strong portfolio demonstrating end-to-end design work and problem-solving skills.

Equal Opportunity Employer

Magnit Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.