It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Benefit options available through Magnit Global, depending on contract factors and upon meeting requirements.

About the job

The Enterprise & Field Marketing organization within ServiceNow is responsible for driving revenue growth, adoption and customer success across all our direct and indirect sales channels.

We are a high performing India team within the APAC region, and looking for a highly organized, goal-oriented, self-directed professional to be an active player in our India Field Marketing team. You will interact directly with key business leaders in India and marketing teams across the APAC to drive and deliver campaign strategies across the customer’s lifecycle, from awareness and education to acquisition, progression, application use and value realization.

You will play a key role in analyzing our target accounts for opportunity and targeting buying groups within the account to deliver business impact. You’ll be responsible for driving the program and campaign delivery, influencing and collaborating with APAC Integrated Marketing and other field marketing teams within the APAC region to activate and deliver business growth.

You will understand go-to-market (GTM) sales strategies, leveraging GTM motions on solutions, industry, partner marketing, new customer acquisition and customer success to achieve results. You’re a savvy Field marketing manager with solid foundation in the India market who can conceptualize, execute and manage insight-driven optimizations and executive-level reporting across a diverse and matrixed organization.

Crucial to your success is having a good foundation in SaaS and enterprise technology, exposure to integrated marketing strategy, solid experience in campaign delivery across channels, relationship management skills, team collaboration, adaptability and expertise in enterprise technology marketing in a fast-paced, dynamic environment.

Key responsibilities

• Act as the India field marketing lead collaborating closely with all India GTM, Sales, Partner teams to gather insights, deliver campaigns and align plans to accelerate business growth.
• Develop a data-informed strategy on audience segmentation and opportunity, prioritization of marketing channels and tactics to conceptualize programs that will deliver impact across the account customer lifecycle
• Design and execution of key in-market direct and 3^rd party events providing superlative customer experience in partnership with the local team and APAC (when and where applicable)
• Lead through influence to ensure delivery and execution at scale of campaigns and programs across India Field marketing and business teams that result in measurable growth in business goals and revenue. Set best practices in narratives, engagement and high-performance campaigns.
• Leverage all direct and indirect channels to land new business and drive up-sell, cross-sell and adoption marketing campaigns across customer buying groups and activate the ecosystem for new business acquisition.
• Develop and test new campaign scenarios to drive optimizations and efficiencies against investments.
• Prepare and input into forecasts, performance reports, monitoring key business metrics, quality and audience insights.
• Continually look at ongoing innovations and best practices to elevate the program, experience, and results.

The ideal candidate should have

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• 8+ years of marketing experience in a B2B enterprise technology environment directly supporting sales teams in field marketing, account-based marketing, or campaign management. Proven track record of delivering business impact across the account lifecycle. An understanding of the diverse business, cultural and media landscapes across India with proven experience in adapting marketing strategies for localisation.
• Experience in managing budgets and vendors to deliver effective marketing campaigns at scale.
• Experience managing multiple stakeholders across concurrent campaigns.
• Excellent communication, interpersonal, and presentation skills. Ability to influence and align diverse, senior stakeholders across different time zones and cultural backgrounds.
• Be digitally savvy with a demonstrated understanding of the role of digital across integrated campaigns.
• Graduate degree in marketing/business (or equivalent); advanced degree strongly preferred
• MBA beneficial but not required

Equal Opportunity Employer

Magnit Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.