It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Benefit options available through Magnit Global, depending on contract factors and upon meeting requirements.

About the job

As a Product Manager at ServiceNow, you will own a defined product area or feature set, translating customer needs and business priorities into innovative product capabilities. You will partner with engineering, design, and cross-functional teams to deliver impactful experiences that improve customer outcomes.

Responsibilities

• Understand customer needs and identify product opportunities.
• Define product requirements, user stories, and acceptance criteria.
• Prioritize features and manage the product backlog.
• Partner with engineering and design to drive product delivery.
• Contribute to product strategy, roadmap, and prioritization.
• Identify opportunities to leverage AI and automation to enhance product experiences.
• Track product adoption, usage, and customer feedback to drive continuous improvement.
• Collaborate with cross-functional teams to ensure successful product launches.

Qualifications

• 2+ years of product management or related experience.
• Experience translating customer needs into product requirements.
• Understanding of agile development and software delivery.
• Strong analytical, communication, and problem-solving skills.
• Ability to collaborate effectively across engineering, design, and business teams.
• Experience with enterprise SaaS or AI-powered products is a plus.

Equal Opportunity Employer

Magnit Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.