It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Benefit options available depending on contract factors and upon meeting requirements.

Manager of Event Experiences   

ServiceNow is seeking a dynamic, detail-oriented, and experienced Events Manager Contractor to join our team and support events across our portfolio globally. The ideal candidate will have a passion for event coordination, strong organizational skills, and the ability to manage multiple projects simultaneously. This role is crucial in creating memorable experiences that reflect our brand and engage our audience.  

This individual will work in partnership with the Strategic Events Team and external agencies to support and execute global events. 

What you get to do in this role includes:

• Provide program management to ultimately deliver impactful innovation at our global events.
• Collaborate with the balance of the events team to build consensus, align goals and activities and increase overall event impact.
• Overall communication and interfaces affected by the program including cross-functional stakeholders, business sponsors and vendors.
• Work with Strategic Events Team on all production requirements and needs.
• Ability to understand and grasp the market, technology, product portfolio at a high-level in order to help support event strategy and tactics.

Qualifications 

•  Minimum 8 years progressive experience in event planning and management across a wide range of event formats, including the delivery of large-scale, innovative programs. 
•  Skilled in creating pre-event planning decks and post-event summary presentations.
•  Must be able to work in parallel on multiple programs simultaneously, within agreed deadlines and budgets.
•  Effective time management and organizational skills with the ability to multi-task within a fast-paced environment, prioritize tasks, track projects and meet urgent deadlines.  
•  Professional verbal and written communication skills, with the ability to communicate effectively within all levels of the organization. 
•  A desire to thrive in rapid growth, fast-paced environment and adapt well to change; can act with urgency.
•  A self-driven work ethic and model.
•  Willingness to travel to event locations, globally.
•  A collaborative, proactive, creative individual with an entrepreneurial mindset, you welcome feedback and excel in high-pressure environments.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.