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Senior Program Manager - TCA

SOPS
RAID
Change Management
Pivot Tables
UAT
CRM
SAAS
Sharepoint
Tableau Software
Microsoft Sharepoint
Software as a Service
Power Bi
Machine Learning
Project Plans
Version Control
PMO
Description:

What you get to do in this role:   

Technical Candidate Assessment (TCA) Program & PMO Execution
  • Build and maintain integrated project plans, milestones, risks/assumptions/issues/decisions (RAID), and action logs across multiple TA workstreams (candidate assessment, ATS, process design, and connectivity with professional and EIC teams).
  • Orchestrate the program management items: schedule and run working sessions and leadership reviews; prepare agendas, pre-reads, facilitation notes, decisions, and follow-ups
Strategy & Analysis
  • Partner with TA LT and HRBP leadership teams to connect TCA strategy across functions and focus areas, ensuring alignment with enterprise goals and transformation initiatives
  • Recommend and refine recruiter success metrics and KPIs, integrating recruiter performance, req complexity, and funnel insights with TCA results
  • Partner with TA leadership and People Insights (PISA) to build dashboards for measurement, audit, and compliance. Inform requirements and influence outcomes.
Change Management & Enablement
  • Draft stakeholder maps and change-impact notes; create leader kits (FAQs, cascades, talking points), and partner with HRBPs, Legal, and Enablement on timing and approvals
  • Stand up and refine simple intake and process maps with clear SLAs and feedback loops
  • Support stakeholder engagement through change champion networks and leadership alignment
  • Outline enablement, build scenarios, and draft learning objectives for multiple personas
Process & Tooling
  • Map current/future processes and document SOPs/playbooks; collect feedback and drive version control in SharePoint/Loop
  • Partner with technical teams on documentation, facilitate UAT documentation, and governance practices.
  • Use M365 (PowerPoint, Excel, SharePoint/OneDrive, Loop, Teams) daily; be conversant with ATS/CRM concepts and scheduling/assessment tools
Communications & Content
  • Write and edit executive-ready content (org updates, townhall materials, leader emails, quarterly readouts) and maintain a single source of truth for status and decisions
  • Translate program updates into concise narratives and visuals that are easy for leaders and teams to consume
  • Create compelling messaging for internal initiatives, including town halls, strategy rollouts, and operational updates
  • Build a governance plan and coordinate with Legal, HRBP, DT, and TA to develop an inter-connected model
In order to qualify for and be successful in this role, you should have:

Managers Note:

  • Based on the job description, what are the must have non-negotiable items that a candidate must have to be successful in this role?
    • Candidate must have technical expertise in either systems implementation or engineering support via a PM, PgM, or Consulting role. 
  • What backgrounds/skills can we be more flexible with that can be learned on the job?
    • Data, dashboards, KPIs
  • Does this position require to sit onsite or travel? [No, remote is fine]
  • Does this person have to work in a specific time zone? (e.g. - If a person on the East Coast can work PST, is that ok?)
    • PST or CST time zone preferred
  • Does this position have the opportunity to extend beyond the initial contract or convert to FTE? Yes
  • Is there a specific laptop that needs to be used for this role (i.e. - Mac or Windows)? Mac
QUALIFICATION/ LICENSURE :
  • Work Authorization : US Citizen
  • Preferred years of experience : 1+ Years
  • Travel Required : No travel required
  • Shift timings: Not specified
Job Location Remote
Contract Duration 43 week(s)