It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Benefit options available through Magnit Global, depending on contract factors and upon meeting requirements.

We are seeking a dynamic and experienced Information Staff Security Contracts Manager to join our team. In this critical role, you will be a primary driver in ensuring that ServiceNow's security contract process aligns with our information security principles and architecture. As a pivotal part of our team, you will collaborate closely with our legal team, various stakeholders, and cross-functional teams across the organization to shape contractual language that reflects our current security stance, thereby minimizing risks to both ServiceNow and our valued customers.

What you get to do in this role:  

• Collaborate with internal legal teams, commercial legal, and cross-functional stakeholders to review and enhance contractual language related to information security, data protection, and architecture.
• Analyze and assess the implications of proposed contractual terms on ServiceNow's security posture and provide recommendations to mitigate potential risks.
• Stay current on ServiceNow architecture, industry trends, regulations, and best practices related to information security and contractual agreements.
• Navigating Ambiguity: Demonstrate the ability to work effectively in an evolving and sometimes ambiguous environment, adapting strategies as needed to address emerging challenges and opportunities.

Qualifications

To be successful in this role you have:

• Experience in leveraging or experience in critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• 5+ years of Information Security Expertise: Proven track record of applying information security principles to contractual language within a corporate setting.
• 4+ years of relevant Legal Experience: Experience working in a law firm and/or in-house legal department of a technology company, with a focus on technology contracts and information security.
• Comprehensive Understanding of Enterprise IT Industry: In-depth knowledge of the enterprise IT landscape, including SaaS and cloud computing areas, and their associated security implications.
• Team Collaboration and Information Sharing: Strong inclination towards teamwork and sharing of information to foster a collaborative and knowledge-sharing environment.
• Self-Starter with Goal-Oriented Mindset: Demonstrated ability to independently manage priorities, set goals, and meet deadlines in a dynamic and occasionally ambiguous environment.
• Excellent Communication Skills: Proficient verbal and written communication skills to effectively interact with internal and external stakeholders.
• Certifications (Preferred): Relevant certifications in information security, such as CISSP, CISM, or equivalent.

At ServiceNow, we value diversity, creativity, and innovation. If you're passionate about information security and contractual negotiations, and if you thrive in an environment that encourages collaboration, growth, leadership, adaptability, and innovation, we encourage you to apply.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.