It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, w the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Benefit options available through Magnit Global, depending on contract factors and upon meeting requirements.

• Draft messaging and copy for reports and derivative assets, including headlines, eyebrow copy, executive summaries, and supporting editorial materials
• Review and edit research reports, articles, and executive-facing content for clarity, consistency, and alignment to research narratives
• Build and refine PowerPoint decks from research findings, including narrative flow, chart design, and visual polish
• Prepare and clean research data for visualization, producing charts and layouts that translate findings for executive audiences
• Support project coordination across active research workstreams, including timelines, deliverables, and external partner touchpoints
• Coordinate with external research and editorial partners on review cycles and asset handoffs 

Skills

• Have 7+ years of experience in research, editorial, content production, or a related field
• Have a portfolio of polished long-form and executive-facing writing with strong editorial instincts
• Have advanced PowerPoint skills and can build executive-ready decks from scratch, including data-forward slides
• Are comfortable working with research data and translating findings into clear charts and narratives
• Can manage multiple workstreams independently and move work forward without heavy direction
• Have excellent written communication and attention to detail
• Background in enterprise technology, B2B research, or executive thought leadership
• Experience producing content for C-suite audiences
• Familiarity with multi-country survey research or executive interview programs
• Experience working with external research partners, agencies, or editorial vendors
• Proficiency in Power BI, Tableau, or Canva
• Experience drafting and refining headlines, eyebrow copy, and executive summaries 

Education

• Bachelor's degree or equivalent experience

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.