It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Benefit options available through Magnit Global, depending on contract factors and upon meeting requirements.

The scope of a Strategic Sourcing Manager is to partner closely with internal business stakeholders to deliver enterprise-wide sourcing, category management, contract negotiation, and vendor management. This role requires subject matter expertise in Software, with a proven ability to manage complex vendor relationships.

This role will provide strategic guidance in support of the company’s Technology Organization, including Global Cloud Services, and Corporate IT. The individual will also be expected to leverage AI-enabled sourcing tools to improve decision-making, automate workflows, and deliver enhanced insights across sourcing activities.

The Strategic Sourcing Manager will be expected to negotiate with vendors, work with internal legal counsel to negotiate legal terms and conditions, negotiate cost savings where possible, and move at pace to keep stakeholder satisfaction.  

What you get to do in this role:

• Manage, advise, and engage in the sourcing and contracting processes in the software category.
• Conduct supplier analysis, evaluate potential suppliers, and support the overall supplier qualification process.
• Drive best value supplier selection to drive year over year savings
• Develop and create sourcing plans and requests for proposal, and other sourcing strategies.
• Develop a strong strategic advisor/partner relationship with cross functional teams (legal, procurement operations, finance, IT, etc.) to ensure best in class contracting practices are in place globally
• Evaluate and recommend sourcing and procurement decisions to leadership
• Ensure sourcing serves as a critical partner to the business, while also acting as a steward of governing the spend of the business in our operations.
• Develop and assist with software sourcing strategies
• Identify, evaluate, and implement sourcing industry trends to advance company strategic sourcing excellence.
• Strengthen partnerships with business functions across the company to provide valuable consultation.
• Ensure key business partners understand the strategic and tactical direction for sourcing efforts allowing for integration with company and department strategies.

Education

Bachelor's Degree and Minimum 3-years software Sourcing experience

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.