It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Benefit options available depending on contract factors and upon meeting requirements.

What you get to do in this role:

• Analyze and interpret large datasets to identify patterns, trends, and connections between the data.
• Lead communication with product owners and stakeholders to resolve questions about ambiguous data.  
• Review metadata that is misaligned with established data governance standards.  
• Enrich product taxonomy dataset and other related datasets with enhanced metadata while ensuring this data conforms to governance standards and procedures.
• Provide regular status reports on progress and blockers for assigned projects. 

In order to qualify for and be successful in this role, you should have:

• Strong analytical and problem-solving abilities. 
• Excellent communication and collaboration skills.  
• Experience with enterprise taxonomy and data management.  
• Intermediate Excel skills for data manipulation and analysis.  
• Ability to work independently and manage multiple projects simultaneously.
• Experience working for an enterprise software company or with enterprise taxonomy data. 

Education

• Bachelor's degree in a related field, or equivalent work experience.  
• Experience working for an enterprise software company or with enterprise taxonomy data. 

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.