It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Benefit options available through Magnit Global, depending on contract factors and upon meeting requirements.

What you get to do in this role:

• Responsible for taking small to large, company-wide, mission critical programs/projects from original concept through final implementation
• Ensures adherence to product processes, quality standards and deliverables
• Provides overall communication and interfaces with all areas affected by the program/project including cross-functional stakeholders, business sponsors and vendors
• Develops detailed program/project execution plan and manages all implementation processes including budget management, resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints
• Represents ServiceNow across organizations with the cultural sensitivity and business maturity appropriate to corporate access and level of responsibility

Skills

In order to be successful in this role, we need someone who has:

• Analytically inclined and proficient in excel (vlookups & pivot tables required) 
• Comfortable with dashboard utilization (Power BI, Tableau) 
• Comfortable with discussing business requirements to technical data analysts

Education

Bachelor degree or equivalent experience in Computer Information Systems (CIS), Management Information Systems (MIS), Computer Science (CS) or related field Minimum 6-8 years project / program management experience Proven experience in managing multiple large programs/projects in an enterprise environment

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.