It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Benefit options available through Magnit Global, depending on contract factors and upon meeting requirements.

Role Description

We are seeking a detail-oriented and execution-driven contractor with the ability for organizing, managing, and analyzing data for the Global Impact and Sustainability team. The ideal candidate will possess a proven track record for two key capabilities: 1) working with and linking data in Workiva and 2) maintaining exceptional attention to detail for data collection and maintenance and related analysis. Ability to visualize and communicate technical requirements into business value in PowerPoint along with experience with AI enablement to improve processes are a plus.   

This detailed-oriented role will report to the Director of Corporate Sustainability Reporting and work closely with the broader, cross-functional team as needed.   

What you get to do in this role: 

• Working with and linking data in Workiva 
• Support overall Workiva implementation and lead on a variety of projects that ensure successful implementation for regulatory reporting. 
• Maintaining exceptional attention to detail for data collection and maintenance and related analysis 
• Utilize ServiceNow’s ESGM (ESG Management), IRM (Integrated Risk Management) and related products to track and ensure controls of corporate sustainability metrics for public and internal reporting (e.g. annual corporate sustainability report, questionnaires, presentations, regulatory reporting) with limited assurance. 
• Help assess and create AI enablement or technology solutions for manual processes include ESG raters (e.g. S&P Global Corporate Sustainability Assessment, CDP, EcoVadis, ISS ESG etc.) 
• Create timelines and project plans to effectively manage progress and issues and ensure timely delivery  
  Schedule and facilitate conversations with users, technical teams and vendors, and content owners to gather input and insights to ensure functionality and implementation meet expectations. 

To be successful in this role you have:

• 2-4+ year experience working on data management and analysis. 
• Experience with Workiva Sustainability Management implementation, setting up and using structured metric files, data mapping and integration. 
• Familiarity with data governance, including data validation, controls and audit trails.  
• Experience with Microsoft Office, PowerBI, and/or other technology 
• Comfort with working with large sets of quantitative and qualitative data with strong data and information organization, management, analysis and visualization skills 
• Experience in high growth and fast-moving professional environment 
• Demonstrated capability of working collaboratively with the ability start from scratch, take and convert on feedback and improve on new and existing work product; lead with sleeves rolled-up approach 
• Proven project management experience with a track record of successful project delivery  

Education

• Undergraduate degree in technical areas (data analytics, math, finance)

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.