It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Benefit options available through Magnit Global, depending on contract factors and upon meeting requirements.

ABOUT THE WORK

This role is a key support agent for the delivery of the Certified Architect programs within ServiceNow.  This role supports live event production, media management, platform administration, and scheduling needed to support the Expert Programs Delivery Managers in providing a world-class learning experience.

What you get to do in this role:

• Manage live events, including recording, attendance, tracking participation, waiting room, breakout rooms, polling, monitoring chat, troubleshooting, etc.
• Schedule, communicate, and post zoom sessions, including permissions and event invitations
• Edit and upload video presentations
• Convert presentation materials to shareable media
• Perform learning platform administration duties, such as creating course records, uploading content, managing registrations, and creating groups.
• Coordinate and schedule reviewers for final exam events
• Ensure volunteer reviewers are provided necessary instructions and materials
• Review and follow-up on candidate pre-requisites & payment completions

In order to be successful in this role, we need someone who has:

• 2+ years of hands-on project management experience
• Experience managing projects or tasks in enterprise environments delivery business applications for one or more departments
• Multimedia experience, including video editing, social media, web meeting management, etc., a plus

Equal Opportunity Employer

Magnit Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.