It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Benefit options available through Magnit Global, depending on contract factors and upon meeting requirements.

What you get to do in this role:

• Build software tools to automate deployment and testing of compute infrastructure
• Scale critical services such to support customer growth
• Apply test-driven development principles and help us move closer to our goal of continuous delivery
• Research and implement new open-source and commercial tools, technologies and methodologies
• Collaborate with peer teams who have built world class networking and orchestration solutions

Note:

• This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.

Work Persona:

• Flexible (Hybrid) - 2-3 days in the office at San Diego, CA or Kirkland, WA office.

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 5+ years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or equivalent work experience.
• A strong background in programming with Python
• A strong background in Linux systems architecture and engineering
• Experience managing infrastructure as code with terraform
• Experience with applying a configuration management platform such as Puppet at scale
• Understanding of core concepts around Kubernetes and Docker
• Prior experience in software development or release management is highly desirable
• Familiarity with virtualization and cloud infrastructure technologies

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.