It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Benefit options available through Magnit Global, depending on contract factors and upon meeting requirements.
About The Work
- Be the Partner Operations business partner to ACE team
- Ability to analyze Partner Registration in order to make approve or reject decision
- Managing PRM & CRM tool - general Account information
- Managing Partner registrations and Opportunity Creation CRM tool
- Communicate appropriate policy and best practices to ensure understanding of internal policies and guidelines
- Completes Partner Registrations review by analyzing and auditing documents, researching and resolving processing problems
- Prepares work to be processed by gathering, sorting, organizing, and recording data, information, and documents
- Be a subject matter expert to identify data and process gaps and work with extended teams (IT, Change Management, Enablement etc) to drive evolution with near-term and long-term solutions
- Collaborate cross-functionally with internal teams to drive/influence business and operational objectives
- Other ad hoc responsibilities as required in support of the organization needs
- Provides information by collecting, analyzing, and summarizing information; responding to requests Resolves inquiries by investigating issues and composing responses
- Maintains quality service by monitoring standards, advising supervisor of potential problems
Requirements:
- 1-2+ years in a Partner Operations or Sales Operations role or related experience in a software sales organization
- Hands on experience on MS Excel/Office. Ability to learn systems quickly with little or no guidance
- Experience in working with CRM / PRM / Analytics applications and tools
- Organized, with exceptional attention to detail and the ability to work in a fast-paced environment
- Excellent communication skills (written and verbal) with ability to navigate through all levels of management
- Results driven mentality
- Team player with positive attitude
- Experience and understanding of channel partnerships and partner programs is a plus
- Experience at a SaaS company is a plus
- Bachelor's degree.
Equal Opportunity Employer
Magnit Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
