It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Benefit options available depending on contract factors and upon meeting requirements.

Job Description:

Position: Executive Assistant

Contract: 11 months (High Likelihood of Conversion)

Cost Center: 4110: Marketing Leadership

Work Location: New York, NY

We are seeking a highly organized and proactive Executive Assistant to support our SVP of Enterprise & Field Marketing. The ideal candidate will be a detail-oriented professional with excellent communication skills and the ability to manage multiple tasks efficiently. This role requires a high level of discretion, as you will be handling sensitive and confidential information.

What you get to do in this role: 

Administrative Support:

• Manage and maintain the SVP's calendar, including scheduling meetings, appointments, and travel arrangements.
• Prepare and edit correspondence, reports, presentations, and other documents.
• Handle incoming and outgoing communications, including emails, phone calls, and mail.

Meeting Coordination:

• Organize and coordinate meetings, including preparing agendas, taking minutes, and following up on action items.
• Arrange logistics for meetings, such as booking conference rooms, setting up video conferencing, and ensuring necessary materials are available.

Travel Management:

• Arrange domestic and international travel, including flights, accommodations, transportation, and itineraries.
• Prepare travel expense reports and ensure timely reimbursement.

Project Management:

• Assist in the planning and execution of special projects and initiatives.
• Track project progress and provide regular updates to the SVP.

Office Management:

• Maintain office supplies and equipment, ensuring everything is in working order.
• Coordinate with IT and facilities teams to address any office-related issues.

Confidentiality and Discretion:

• Handle sensitive and confidential information with the utmost discretion.
• Ensure compliance with company policies and procedures regarding confidentiality.

Communication and Liaison:

• Act as a liaison between the SVP and internal/external stakeholders.
• Facilitate communication and collaboration across different departments and teams.

Event Planning:

• Assist in organizing and coordinating events, such as conferences, webinars, and team-building activities.
• Manage event logistics, including venue selection, catering, and guest lists.

 In order to qualify for and be successful in this role, you should have:

• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to multitask and prioritize tasks effectively.
• High level of professionalism and discretion.
• Strong attention to detail and problem-solving skills.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.