It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Benefit options available through Magnit Global, depending on contract factors and upon meeting requirements.

About The Work

ServiceNow is seeking a rising Communications all-rounder to drive employee engagement and our talent brand narrative in India. You’ll help the Employee Communications team execute compelling experiences rooted in ServiceNow’s purpose, priorities and culture - leading to measurable engagement and business outcomes. You will also partner with our Corporate Communications team to build ServiceNow’s reputation as the leading digital transformation partner for Indian enterprises.

Everything moves quickly at a high-growth company, and we’re looking for someone to partner across the many facets of our team to execute on the following:

• Comms ecosystem—Let's start at the top... our communications channel strategy. You’ll manage and leverage our internal comms platforms with interactive content, advise our leaders and business partners on best practices, monitor employee engagement, and document our ecosystem and team processes.
• Talent brand – Spotlight the people behind ServiceNow’s pledge to make the world of work, work better. You’ll source compelling employee and technology stories that celebrate our unique talent and culture.
• Storytelling— Love to tell a good story? You’ll help create simple, authentic and human narratives for a variety of mediums and audiences – that connect hearts and minds.
• Event management— Thrive on creating one-of-a-kind experiences? You will take the lead in executing our site event strategy, including all hands (our main global meeting for India employees) and leadership team meetings. And you’ll be part of the cross-functional, “on the ground” team responsible for amplifying corporate announcements and initiatives.
• External communications – Enhance ServiceNow’s reputation as the leading digital transformation partner for Indian enterprises by working closely with the Asia Pacific & Japan Communications team, India PR agencies. Support global PR announcements, seek opportunities to profile our business leaders and market leadership, launch India partnerships and customer announcements.
• Employee sentiment—Finally, data rules. You will help us measure how well we are connecting with our employees and where we can do better with engagement metrics (including our quarterly metrics report) and regular employee pulses.

Whom you’ll work with

We have an incredible team of passionate communicators that senior executives, regional and functional leaders and global business partners seek out to deliver amazing employee experiences. We are the biggest employee talent brand champions, which drives everything we do.

Who you are

You love creating moments that matter – whether it’s online content, a live event, or a compelling video. Your integrated communication experience helps you influence leaders and business partners. You’re analytical and decisive in a fast-paced environment, but you take your time to find that unique take on a story.

What you bring

• 5-7 years communications experience, with an interest in building a career in corporate communications at a tech company
• Cross-functional business partnership experience, strong project management skills, and experience supporting large-scale internal site events
• Confidence as a partner and advisor to senior leaders and business partners on comms strategy and best practices
• Creative, authentic storytelling with an eye for detail and a sense of humour
• Amazing writing and editing skills
• Ability to think out of the box and produce creative assets and experiences with measurable results
• Resourcefulness to independently prioritize shifting workloads in a high-growth, ever-changing environment
• Experience partnering with and guiding external agencies
• Bachelor’s degree in English, journalism, communications, organizational change, or related field

What would be a plus (not required)

• Working knowledge of creating digital collaterals using licenced software
• Basic knowledge of video production and editing software

Equal Opportunity Employer

Magnit Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.